UnGenius - Notice history

Experiencing partial outage

API - Major outage

91% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 72.29%

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Dec 2025
Jan 2026
Feb 2026

Media Proxy - Major outage

91% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 72.29%

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Dec 2025
Jan 2026
Feb 2026

Gateway - Major outage

91% - uptime
Dec 2025 · 99.87%Jan 2026 · 100.0%Feb · 72.29%

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Dec 2025
Jan 2026
Feb 2026

Search - Major outage

91% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 72.29%

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Dec 2025
Jan 2026
Feb 2026

Server Web Pages - Major outage

91% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 72.29%

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Dec 2025
Jan 2026
Feb 2026

Payments - Major outage

90% - uptime
Dec 2025 · 100.0%Jan 2026 · 96.68%Feb · 72.29%

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Dec 2025
Jan 2026
Feb 2026

Discord Bot - Major outage

90% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 72.29%

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Dec 2025
Jan 2026
Feb 2026

Notice history

Feb 2026

Automated reported slow API connections
  • Investigating
    Investigating

    We are currently investigating this incident.
    Incident auto-generated by Instatus

Jan 2026

Discord bot global maintenance
  • Completed
    09, 01, 2026 at 5:45 PM
    Completed
    09, 01, 2026 at 5:45 PM
    Maintenance has completed successfully.
  • In progress
    09, 01, 2026 at 11:00 AM
    In progress
    09, 01, 2026 at 11:00 AM
    Maintenance is now in progress
  • Planned
    09, 01, 2026 at 11:00 AM
    Planned
    09, 01, 2026 at 11:00 AM
    We are planning for a scheduled maintenance during that time.
Payment - Vulnerability reported!
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update
    We are continuing to work on a fix for this incident.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    We have found a very serious error, whereby all products could be claimed free of charge due to an internal code change. For now, you will see that they are free, but the payment button will not work.
    All users who have attempted to claim free games and keys have had their orders cancelled and the expected rewards have been cancelled.

    Our team is aware of this and is investigating the issue in order to resolve it.

Dec 2025

UnGenius disconnected to Support API
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are investigating a problem whereby the website is not connecting correctly to the corresponding services and monitors. Our team is looking into the cause.

    It may take some time to resolve due to the current holidays.

Slow API & Payments loading
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.
API Global is down
  • Resolved
    Resolved
    Database is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    Investigating
    Database is down at the moment. This incident was automatically created by Instatus monitoring.
API Products is down
  • Resolved
    Resolved
    is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    Investigating
    is down at the moment. This incident was automatically created by Instatus monitoring.

Dec 2025 to Feb 2026

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