UnGenius - Notice history

Email experiencing degraded performance

API - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 99.87%Sep · 99.74%

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Jul 2025
Aug 2025
Sep 2025

Media Proxy - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 99.74%

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Jul 2025
Aug 2025
Sep 2025

Gateway - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 99.87%

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Jul 2025
Aug 2025
Sep 2025

Search - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 99.95%

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Jul 2025
Aug 2025
Sep 2025

Server Web Pages - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025

Payments - Operational

100% - uptime
Jul 2025 · 99.95%Aug · 100.0%Sep · 99.91%

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Jul 2025
Aug 2025
Sep 2025

Discord Bot - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025

Notice history

Sep 2025

1.6 Public Release
  • Completed
    13, 09, 2025 at 6:33 PM
    Completed
    13, 09, 2025 at 6:33 PM
    Maintenance has completed successfully.
  • In progress
    13, 09, 2025 at 1:03 PM
    In progress
    13, 09, 2025 at 1:03 PM
    Maintenance is now in progress
  • Planned
    13, 09, 2025 at 1:03 PM
    Planned
    13, 09, 2025 at 1:03 PM

    It's time to release! Ungenius is ready to launch to everyone

Slow connection
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.
Infrastructure down services
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Update
    Update
    We are currently investigating this incident.
  • Update
    Update
    We are currently investigating this incident.
  • Investigating
    Investigating

    We are currently investigating this incident.

Aug 2025

Disruption with some UnGenius services
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    Update
    We are currently investigating this incident.
  • Update
    Update

    The team is aware of the root cause of this issue and is working to mitigate the issue quickly.

  • Update
    Update

    API is experiencing degraded availability. We are continuing to investigate.

  • Investigating
    Investigating

    We are currently investigating this issue.

Database slowed connection EU and UK
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We determined that there was a spike in activity relating to saved content. Things are looking normal at the moment.

  • Investigating
    Investigating
    We are currently investigating this incident.
Major connections simultaneously
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    Update
    We are currently investigating this incident.
  • Update
    Update
    We are currently investigating this incident.
  • Update
    Update
    We are currently investigating this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.

Jul 2025

[Maintenance] Critical security broken
  • Completed
    23, 07, 2025 at 6:41 PM
    Completed
    23, 07, 2025 at 6:41 PM
    Maintenance has completed successfully.
  • Planned
    23, 07, 2025 at 4:57 PM
    Planned
    23, 07, 2025 at 4:57 PM
    We are planning for a scheduled maintenance during that time.
  • In progress
    23, 07, 2025 at 4:56 PM
    In progress
    23, 07, 2025 at 4:56 PM
    Maintenance is now in progress.
Products lag loading
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Update
    Update

    We are currently investigating this incident. The system we are detected all mayor incident, we are contacting with agents.

  • Update
    Update

    We are investigating a page-wide loading issue.

  • Investigating
    Investigating
    We are currently investigating this incident.
Increased errors on purchases
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We have identified that users are experiencing elevated errors for the impacted services.

    We are working on implementing a mitigation.

Jul 2025 to Sep 2025

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