UnGenius - Notice history

Experiencing partial outage

API - Major outage

100% - uptime
Jun 2025 · 99.92%Jul · 100.0%Aug · 99.87%

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Jun 2025
Jul 2025
Aug 2025

Media Proxy - Major outage

100% - uptime
Jun 2025 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2025
Jul 2025
Aug 2025

Gateway - Major outage

100% - uptime
Jun 2025 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2025
Jul 2025
Aug 2025

Search - Major outage

100% - uptime
Jun 2025 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2025
Jul 2025
Aug 2025

Server Web Pages - Major outage

100% - uptime
Jun 2025 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2025
Jul 2025
Aug 2025

Payments - Major outage

100% - uptime
Jun 2025 · 100.0%Jul · 99.95%Aug · 100.0%

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Jun 2025
Jul 2025
Aug 2025

Discord Bot - Major outage

100% - uptime
Jun 2025 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2025
Jul 2025
Aug 2025

Notice history

Aug 2025

Disruption with some UnGenius services
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    Update
    We are currently investigating this incident.
  • Update
    Update

    The team is aware of the root cause of this issue and is working to mitigate the issue quickly.

  • Update
    Update

    API is experiencing degraded availability. We are continuing to investigate.

  • Investigating
    Investigating

    We are currently investigating this issue.

Database slowed connection EU and UK
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We determined that there was a spike in activity relating to saved content. Things are looking normal at the moment.

  • Investigating
    Investigating
    We are currently investigating this incident.
Major connections simultaneously
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    Update
    We are currently investigating this incident.
  • Update
    Update
    We are currently investigating this incident.
  • Update
    Update
    We are currently investigating this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.

Jul 2025

[Maintenance] Critical security broken
  • Completed
    23, 07, 2025 at 6:41 PM
    Completed
    23, 07, 2025 at 6:41 PM
    Maintenance has completed successfully.
  • Planned
    23, 07, 2025 at 4:57 PM
    Planned
    23, 07, 2025 at 4:57 PM
    We are planning for a scheduled maintenance during that time.
  • In progress
    23, 07, 2025 at 4:56 PM
    In progress
    23, 07, 2025 at 4:56 PM
    Maintenance is now in progress.
Products lag loading
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Update
    Update

    We are currently investigating this incident. The system we are detected all mayor incident, we are contacting with agents.

  • Update
    Update

    We are investigating a page-wide loading issue.

  • Investigating
    Investigating
    We are currently investigating this incident.
Increased errors on purchases
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We have identified that users are experiencing elevated errors for the impacted services.

    We are working on implementing a mitigation.

Jun 2025

Testing "V2.0-pre_build"
  • Completed
    28, 06, 2025 at 9:05 PM
    Completed
    28, 06, 2025 at 9:05 PM
    Maintenance has completed successfully.
  • Planned
    28, 06, 2025 at 8:00 PM
    Planned
    28, 06, 2025 at 8:00 PM
    We are planning for a scheduled maintenance during that time.
  • In progress
    28, 06, 2025 at 7:53 PM
    In progress
    28, 06, 2025 at 7:53 PM
    Maintenance is now in progress.
Pérdida de conexión con la API
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Estamos experimentando aún un retraso en la carga, mientras que nuestros servidores están volviendo.

  • Investigating
    Investigating

    Estamos investigando una razón, por la cual la API se desconectó. Os iremos informando.

API Global is down
  • Resolved
    Resolved
    Database is back up. This incident was automatically resolved by Instatus monitoring.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    Update

    We are currently investigating.

  • Investigating
    Investigating
    Database is down at the moment. This incident was automatically created by Instatus monitoring.

Jun 2025 to Aug 2025

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