UnGenius - UnGenius disconnected to Support API – Incident details

Experiencing partial outage

UnGenius disconnected to Support API

Resolved
Partial outage 30 %
Started about 1 month agoLasted about 3 hours

Affected

API

Degraded performance from 5:18 PM to 8:30 PM

Gateway

Partial outage from 5:18 PM to 8:30 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are investigating a problem whereby the website is not connecting correctly to the corresponding services and monitors. Our team is looking into the cause.

    It may take some time to resolve due to the current holidays.