UnGenius - Increased errors on purchases – Incident details

Email experiencing degraded performance

Increased errors on purchases

Resolved
Degraded performance
Started 5 months agoLasted about 2 hours

Affected

Payments

Degraded performance from 2:03 PM to 4:24 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We have identified that users are experiencing elevated errors for the impacted services.

    We are working on implementing a mitigation.